Shipping Policy
Shipping Methods
We use a variety of shipping methods to deliver your order, depending on your location and the type of product you’ve ordered. Our preferred shipping partners are reputable carriers such as Professional, DTDC, and ST Courier.
Shipping Time
We aim to ship your order as soon as possible, typically within 2 to 5 business days from the date of purchase. However, please note that some products may require longer processing time, such as those that are made-to-order or require special packaging. We will inform you of any delays in shipping and provide you with an estimated delivery date.
Shipping Rates
Our shipping rates are calculated based on the weight and dimensions of the package, as well as your location. We offer both standard and expedited shipping options, and the shipping cost will be displayed at checkout before you complete your purchase.
Shipping Restrictions
Due to the perishable nature of some of our products, we may not be able to ship to certain locations or during certain times of the year. We also comply with local regulations regarding the shipping of food products, and we reserve the right to refuse shipping to any location or address that is deemed unsafe or prohibited.
Shipping Confirmation
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track the progress of your shipment and estimated delivery date.
Delivery
We are not responsible for any delivery delays or issues that may arise once the package has been shipped. However, if you experience any problems with the delivery of your order, please contact us immediately and we will do our best to assist you.
If you have any questions or concerns about our shipping policy, please feel free to contact us at charisonfoodtech@gmail.com
